Telecom Service Assurance Market by Software (Probe Monitoring, Fault & Event Management, Quality & Service Management, Network Performance Monitoring, and Workforce Management), Service, Organization Size, Deployment Type – Global Forecast to 2021
The telecom service assurance market has been segmented on the basis of solutions (software and services), organization size, deployment types, and regions. The network performance monitoring segment in software is expected to grow at the highest CAGR during the forecast period, while the probe monitoring segment is estimated to have the largest market size in 2016 in the market. The demand for network performance monitoring is increasing as it collects, analyzes, and presents network QoS, availability & traffic information, and proactively detects irregular network behavior & service degradations in the near real time, thereby improving the network performance.
The managed services segment is expected to grow at the highest CAGR during the forecast period in the service segment. The professional services segment is estimated to have the largest market size in 2016. Due to the increasing number of subscribers globally, Communication Service Providers (CSPs) are innovating new services, which need to be compatible with the current configuration of the existing system. Thus, among professional services, the system integration services segment is expected to grow at the highest CAGR during the forecast period and is also estimated to have the largest market size in 2016.
The Small and Medium Enterprises (SMEs) segment is expected to grow at the highest CAGR in the telecom service assurance market during the forecast period. The medium-sized companies are significantly growing in this market by shifting from traditional service assurance solutions to next-generation service assurance platform. They are more inclined towards cloud-based solutions for enhancing their end-user experience, QoS, and service performance with the optimal utilization of resources.
The cloud deployment type is expected to grow at the highest rate in the telecom service assurance market during the forecast period. This type of deployment requires less capital investment, offers high scalability, and could be offered through subscription-based pricing models, thus having the fastest growth rate.
North America is estimated to have the largest market share in 2016, whereas the Asia-Pacific (APAC) region is expected to grow at the highest CAGR from 2016 to 2021 in the telecom service assurance market. The growth in the market size of North America is driven by the expansion of Long-Term Evolution (LTE) networks in the region due to which CSPs are looking for new innovative solutions to standardize their new 4G/LTE business models, provide better customer service, and measure the service quality & performance. The key reason for the high growth rate in APAC is the enormous population of this region, which has led to an extensive pool of subscriber base for the telecom companies.
The adoption of telecom service assurance is increasing in the market owing to the exponential rise in the number of subscribers and the need to measure the QoS. However, resistance to modify organization and adopt new technologies & data privacy issues are acting as barriers in the adoption of telecom service assurance solutions.
The major vendors in the telecom service assurance market include CA Technologies (New York, U.S.), Ericsson (Kista, Stockholm), Hewlett Packard Enterprise (HPE) Company (California, U.S.), NEC Corporation (Tokyo, Japan), Nokia Corporation (Espoo, Finland), Accenture (Chicago, Illinois, U.S.), Amdocs Inc. (Missouri, U.S.), Comarch S.A. (Kraków, Poland), Huawei Technologies Co. Ltd. (Shenzhen, China), IBM (New York, U.S.), MYCOM OSI (Berkshire, U.K.), NetScout Systems, Inc. (Massachusetts, U.S.), Oracle Corporation (California, U.S.), Spirent Communications PLC (Crawley, U.K.), Tata Consultancy Services Limited (Mumbai, India), TEOCO Corporation (Virginia, U.S.), Viavi Solutions Inc. (California, U.S.), and ZTE Corporation (Shenzhen, China). These players have adopted various strategies, such as new product developments; mergers & acquisitions; partnerships, agreements, contracts, and collaborations; and business expansions to cater to the telecom service assurance market.
Table of Contents
1.1 Objectives of the Study
1.2 Market Definition
1.3 Market Scope
1.3.1 Markets Covered
1.3.2 Years Considered for the Study
2 Research Methodology
2.1 Research Data
2.1.1 Secondary Data
220.127.116.11 Key Data From Secondary Sources
2.1.2 Primary Data
18.104.22.168 Key Data From Primary Sources
22.214.171.124 Key Industry Insights
126.96.36.199 Breakdown of Primaries
2.2 Market Size Estimation
2.3 Market Breakdown and Data Triangulation
2.4 Research Assumptions
3 Executive Summary
4 Premium Insights
4.1 Attractive Market Opportunities in the Telecom Service Assurance Market
4.2 Telecom Service Assurance Market: Market Share of Top Three Software and Regions
4.3 Lifecycle Analysis, By Region, 2016
4.4 Market Investment Scenario
4.5 Telecom Service Assurance Market: By Professional Service
5 Market Overview
5.2 Market Segmentation
5.2.1 By Solution
5.2.2 By Software
5.2.3 By Service
5.2.4 By Organization Size
5.2.5 By Deployment Type
5.2.6 By Region
5.3 Market Dynamics
188.8.131.52 Voluminous Increase in the Number of Subscribers
184.108.40.206 Need for High Optimization and Increased Cost Savings
220.127.116.11 Ability to Measure the Performance of A Service and Quality of Service
18.104.22.168 Resistance to Adoption of New Technologies
22.214.171.124 Data Privacy Issues
126.96.36.199 Emergence of Highly Technical and Complex Technologies
188.8.131.52 Increased Competition in Developed Regions
184.108.40.206 Lack of Support and Integration Concerns Across Multiple Vendors and Technologies
6 Industry Trends
6.2 Value Chain Analysis
6.4 Strategic Benchmarking
7 Telecom Service Assurance Market Analysis, By Solution
7.2.1 Probe Monitoring
7.2.2 Fault and Event Management
7.2.3 Quality and Service Management
7.2.4 Network Performance Monitoring
7.2.5 Workforce Management
7.3.1 Professional Services
220.127.116.11 Planning and Consulting Services
18.104.22.168 Operation and Maintenance Services
22.214.171.124 System Integration Services
7.3.2 Managed Services
8 Telecom Service Assurance Market Analysis, By Organization Size
8.2 Large Enterprises
8.3 Small and Medium Enterprises
9 Telecom Service Assurance Market Analysis, By Deployment Type
10 Geographic Analysis
10.2 North America
10.2.1 United States
10.5 Middle East and Africa
10.6 Latin America
11 Competitive Landscape
11.2 Growth Strategies
11.3 Telecom Service Assurance Market: Vendor Analysis
11.3.1 Partnerships, Agreements, Contracts, and Collaborations
11.3.2 New Product Launches
11.3.3 Mergers and Acquisitions
12 Company Profiles (Page No. – 101)
12.2 CA Technologies
12.4 Hewlett Packard Enterprise Company
12.5 NEC Corporation
12.6 Nokia Corporation
12.8 Amdocs Inc.
12.9 Comarch S.A.
12.10 Huawei Technologies Co., Ltd.
12.11 International Business Machine Corporation
12.12 Mycom OSI
12.13 Netscout Systems, Inc.
12.14 Oracle Corporation
12.15 Spirent Communications PLC
12.16 Tata Consultancy Services Limited
12.17 Teoco Corporation
12.18 Viavi Solutions Inc.
12.19 ZTE Corporation